ID-Client Reception

The ID-Client Reception (Cla), previously Reception and Client Service Test (TASAC), is a tool that assesses the essential elements related to tasks performed by people working in the reception and customer service sector.


Available languages

French | English

Required time

50 minutes


79 Questions | Multiple Choice

Target audience

Any organization wishing to assess competencies related to client reception and customer service.

Assessed Skills

Standard Report

Measures the following competencies:

- Being client-oriented
- Interpersonal communication
- Ability to listen
- Ability to transmit information
- Being results-oriented
- Being action-oriented
- Thoroughness
- Autonomy

Presents the test results in a more global way, as well as in more detail for each of the criteria evaluated.

Key points

    • Quickly identify your candidates’ client service skills
    • Get instant results
    • Receive a simple yet detailed report outlining the performance of your candidates

Take even more advantage of
ID-Client Reception

Combine the ID-Client Reception with the ID-Personality or ID-Cognitive
to create a complete evaluation solution.

Combine the ID-Client Reception with the training plans
to ensure a professional development process.